Coasters-Laser Engraved Having Coffee With My Ghoulfriends

Return and Exchange Policy

At Cinderz Dezignz, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help. 

Returns and Exchanges: we accept returns and exchanges for both defective and non-defective products, provided the following conditions are met: 

-Condition: the product must be in new condition. 

-Time Frame: you have 30 days from the date of purchase to return or exchange a product. 

-Method: you can return or exchange your product by mail or at a designated drop off location if you are in Oregon.

-Return Label:  a return label is included in your package for your convenience.

-Restocking Fee: there are no restocking fees for returns or exchanges. 

How To Return or Exchange a Product

1. Prepare Your Package: ensure the product is in its original packaging and condition. 

2. Attach The Return Label: use the return label included in your package. 

3. Drop Off: you can either mail the package using the return label or if you live in Oregon, you can drop it off at one of our designated locations.

Refunds: once we receive your item, we will inspect it and notify you that we have received your return item. If your return is approved, we will initiate a refund to your original method of payment. You will receive a credit within 5 business days, depending on your card issuer’s policies.